Most computer repair companies don't like to work with individuals. They'd rather deal with big firms. This leaves you, the home computer user, with very few options if anything goes wrong with your machine. You could take it to a High Street company; you will have to go to all the trouble of taking it there, and then leave it for several days. Then they will charge you an arm and a leg just to look at it. Plus a fortune for anything they decide needs replacing - always assuming they were right about the fault, which isn't all that likely! We never cease to be amazed by how expensive the high street megastores are. *To read the results of a recent independent investigation of high street pricing practices click here and then come back. We think we've made our point! Warning: DO NOT buy computer components from the big stores, and especially not the ones which sell everything but the kitchen sink. The Summer 2008 Argos catalogue has the old version of the My Book 750GB external hard drive for £200. Yes, £200. You can buy the more recent version, the My Book 2 at the same capacity for £84 from our online store (link above). Or there's the Sandisk Cruzer Titanium 8GB flash drive. From Argos, it's £90. From our store it's £18. Bit of a difference, wouldn't you say? That's a perfect example of people who know not what they are selling to people who know not what they are buying. Oh, and they quote the 'seek time' of all their hard drives. This is normally measured in thousandths of a second. For some reason Argos are quoting it in Meters. Doesn't fill you with confidence, does it?!

If you want service that appears to be dirt cheap, then please go elsewhere. We aren't dirt cheap. But we are reasonable. More importantly, the price we quote you is the price you pay. Other companies, if they're charging by the hour, will end up being very expensive. We know how much time it takes to do most things before we turn up, and we charge accordingly. That means that we can usually give you a binding price over the phone or the internet before we even come to you. There will be times when we don't know what needs to be done until we see the machine in question, but we will then try, after examination, to convert the price to that of one of our fixed-price services, so that we will be able to give you a price before work starts.

At Home Computer Repairs, we do sometimes work for companies which are household names, but that is because they've asked us to. Our main thrust is to help people who may be new to computing, or who have used computers for a long time, but have other things to do in their lives, rather than learn the ins and outs of computers. We first discovered computers in 1972. There was no such thing as a PC then. By working with them every day (in a high-tech British military electronics company) we had no choice but to learn how to use them the hard way, because the manuals weren't exactly clear! The same happened when the PC did come along. There was no-one to ask. So we all did it the hard way, and learned a lot in the process.

Here's our phone number to tell us your needs. If we're busy - and we're very busy these days, please leave a message. This necessary; we get so many unsolicited calls these days that unless your number is already known to us, we won't reply unless you leave a message telling us what it is you want us to do for you - and we can't reply if your number is hidden!

Tel: 07838 23 63 25

This is why we're here. When you need something done, no matter what it is, we can usually help. It was easy for us, being in a firm like we were. We would work at it until we figured out how to do a particular thing. People are often afraid to ask about computers because they think their question is 'silly'. It isn't silly. Even a Formula 1 driver had to be taught how to drive a car. This is the knowledge we're passing on. We don't know everything, either! It's amazing how often we get to the house of a customer who has a problem that we've never seen before, after all these years. Including things that should be impossible! But we have a think, and eventually work out what the problem is. If you're unable to contact us by phone, or want to take the time to get as accurate a description as possible of your problem (good idea!), then below left is the link to our Contact Form. Just tell us what you want, and we'll get back to you. On the right is the usual email form to use instead if you want.

Contact Form

Email Us

A lot of firms say their prices are 'from' a certain amount. So they look cheap. But they aren't. You will often find that a company will say that the price for a particular job is 'from X'. And of course people keep that figure in mind, which is what they're meant to do. When it comes to the bill, the amount will be much higher than the customer had imagined. 

They say they'll sell you cheap computers, too. If they are cheap, then they're no good. Simple as that. But actually, they aren't usually cheap. You'll often see a picture of a computer that is priced at £299, and again you'll remember that price. When you look at the small print, you'll discover that to make it work, you'll need the 'optional' extras, like a monitor and a copy of Windows™, and enough memory to make the system work reasonably, and even a keyboard and mouse! Hardly 'optional'! Add that all up, and you are back to a true price of £500 or more, at which point you will find you could have bought a better system for less elsewhere.